With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there’s an urgent need to build quality into every management decision. The tools, also known as 7 New QC Tools, represent the most important advance in quality deployment and project management in recent years. Unlike the seven traditional QC tools, which measure quality problems that already exist and are used by quality circles, these seven new QC tools make it possible for managers to plan wide-ranging and detailed TQC objectives throughout the entire organization.
These tools will help you to: Expand the scope of quality efforts company-wide, Set up and manage the systems necessary to resolve major quality problems, Anticipate potential quality problems and actually eliminate defects before they happen.