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DURATION

Classroom
Hours
0
Virtual
Hours
0
Elearning
Hours
0

AVAILABLE MODE

Classroom

Y

Virtual

Y

Elearning

Y

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COST OF QUALITY

Brief Overview

What are quality related costs and how do you manage the costs within an organization? Find out in this two – day interactive workshop, which explains the role of quality cost management in an organization and offers insights into the quality cost model and how to implement it. The workshop includes useful advice on how to develop a system to track costs, create an action plan and understand tools to support managing the quality costs in an organization.

OBJECTIVES OF PROGRAM

+Understand what the term Cost of Quality means
+Define quality for each work process
+Determine how to prevent work process failures.
+Establish performance standards and calculate acceptable quality standards
+Understand the meaning of “Conformance to Requirements”
+Determine Non-Conformance Requirements
+Determine preventative measures for all work processes
+Create standards of performance
+Measure the cost of conformance, non-conformance, internal failure and external failure
+Calculate the cost of quality
+Develop a Quality Statement

METHODOLOGY:

ILT, Experiential activities, group activities.

Who is the course for?

Employees who need to improve their understanding and use of all quality measurements that can be used in the analysis of key business processes.