DURATION

Classroom
Hours
0
Virtual
Hours
0
Elearning
Hours
0

AVAILABLE MODE

Classroom

Y

Virtual

Y

Elearning

Y

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DEALER DEVELOPMENT PROGRAM

Brief Overview

The Dealer Development Program is a strategic program designed to help new and existing dealers establish lasting, profitable relationships with their customers.
Dealerships today are constantly battling for their customer’s attention as well as the competition from other dealerships.
Program aims to help increase sales, accelerate profitability and strengthen customer relationships with dealerships.

OBJECTIVES OF PROGRAM

+ Building & Developing the team
+ Roles & Responsibilities
+ Organization, control and management
+ Setting goals and objectives
+ Incentives and rewards
+ Celebrating Success
+ Developing and monitoring the sales process
+ Goal setting for individual member of the sales team
+ Coaching guiding and training
+ Developing customer skills
+ Developing separate verticals
+ Quality Training & development of service / parts staff
+ Ensuring housekeeping and overall quality standards
+ Measuring service performance parameters
+ Setting own goals and targets for performance
+ Addressing key areas of customer satisfaction survey

METHODOLOGY:

ILT, Activity, Group Discussion, Group Exercise , VIDEOS

Who is the course for?

For dealer owners , Dealer CEO