- Author: Tachub India
- Dt. Updated:
- 8826904321 I 9650600567
- hello@tachub.in
DURATION
Classroom
Hours
0
Virtual
Hours
0
Elearning
Hours
0
AVAILABLE MODE
Classroom
Y
Virtual
Y
Elearning
Y
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QFD – QUALITY FUNCTION DEPLOYMENT
Brief Overview
Quality Function Deployment (QFD) was developed to bring a personal interface to modern manufacturing and business. In today’s industrial society, where the growing distance between producers and users is a concern, QFD links the needs of the customer (end user) with design, development, engineering, manufacturing, and service functions.
OBJECTIVES OF PROGRAM
+Definitions of Quality
+Quality and customer satisfaction
+Customer delight as a concept
+Listening to the voice of the customer
+Understanding customer needs and perceptions of Quality
+Quality assurance systems and effectiveness
+Limitations of Quality assurance systems
+Thinking beyond the technical assurance of quality
+The Quality function deployment tool
+The Origins of QFD
+Why QFD?
+Benefits of QFD
+Uniqueness of QFD to Quality function
+Information needs for QFD
+Structuring the QFD diagram
METHODOLOGY:
Interactive group techniques using application exercises
Who is the course for?
People in operation, product development, engineering, manufacturing